Delete the Desktop [SYNC] service book

Written by chi

Thursday, 21 August 2008 14:38

Delete the Desktop [SYNC] service book

If you are running BlackBerry Device Software 4.0 or later, you cannot clear the Service Book database unless you delete the Desktop [SYNC] service book first. To delete the service book, complete the following steps on the BlackBerry device:

Connect your BlackBerry device to your computer.
From the Home screen, click Options.
Note: Depending on the theme running on your device, you may need to click Settings, then Options.

If you are running BlackBerry Device Software 4.1 or later, click Advanced Options, then Service Book.
OR

If you are running BlackBerry Device Software 4.0 or earlier, click Service Book.

Click the Desktop [SYNC] service book and select Delete.
In the Are You Sure? dialog box, click Delete.
Note: The above steps will also take affect when trying to delete the Desktop [Sync] and/or Desktop [Cical] service book to restore the address book, memo pad, calendar and tasks from a backup file.

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