Behind the Keyboard

Written by chi

Monday, 04 August 2008 14:16

This site is the result of accumulated knowledge in the technical support department. It was created by a Help Desk agent that worked the phones for 10 years. The site creator worked in the Help Desk position much longer than the average lifespan of a Help Desk agent of 2 1/2 years. One may think only a demented person could take such a beating for so long, but after some time it wasn't difficult at all. The good thing about this job is that the busier you are the faster the day goes by. Speaking to people and achieving a resolution gives a sense of fulfillment and instant gratification. When it comes time to move on, I think I'll look back and find this to be the worst job I ever loved.

Last Updated ( Friday, 08 August 2008 16:56 )

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